When something isn’t working

My feedback didn’t pass the content check#

Read the explanation, remove threats, hateful content, private information, or personal harassment, and focus on the experience or change you want. Rudeness and swearing alone are not the same as abuse. AI can make mistakes; contact support if a legitimate message remains blocked.

An error may also be a temporary service problem. Follow the returned status; a queued request is already scheduled, while a rejected preview has not sent anything.

I can’t find my history or business#

Use the same ChatGPT account you used to send or verify the business inbox. Account links depend on your enrolled roles. A different login does not inherit your old history or business access.

Check whether history was activated and whether the content is still within retention. Missing text does not always mean the send failed.

The plugin is missing or seems outdated#

Connection access varies by account and pilot availability. Use the website if you cannot connect. For an already connected plugin, try a fresh ChatGPT conversation to pick up new tool descriptions. Don’t repeat a previous send while troubleshooting.

My verification code isn’t working#

Use the latest eight-digit code in the same signed-in account that requested it. Codes expire after 15 minutes. If you have exhausted attempts or requested a new code, follow the dashboard’s resend timer and try the new code. Check spam and the destination address.

Still stuck?#

Email youvegotbeef@nastygram.fyi with what you were trying to do, the approximate time, and your receipt or account reference if available. Include the business name and location for an inbox issue. Avoid passwords, full feedback text, verification codes, or payment details.